Internal communication glossary

Using A/B testing to compare and optimise messaging strategies for employee engagement.

Creating messages and tools that are inclusive and accessible to all employees.

Promoting responsibility in messaging and ensuring follow-through on commitments.

The practice of fully concentrating on and understanding employee feedback in communication.

Flexible communication styles tailored to individual or team needs.

Adjusting feedback methods based on employee responses and engagement levels.

Personalising communication to facilitate continuous learning and skill development.

Encouraging employees to promote the organisation's brand, culture, and values externally.

Fast, iterative, and adaptable communication strategies inspired by Agile principles.

Using artificial intelligence to identify patterns in employee feedback for better insights.

Ensuring messaging aligns with organisational goals and employee expectations.

Using annual reports as a tool to communicate achievements and goals internally.

Systems for collecting employee feedback without revealing identities to encourage honesty.

Streamlining the review and approval process for key organisational messages.

Using AI tools to personalise messaging, predict employee needs, and analyse communication effectiveness.

Open forums where employees can ask leadership questions in real time or asynchronously.

Organising and maintaining digital resources for internal messaging campaigns.

Non-real-time messaging strategies that allow flexibility for global and remote teams.

Dividing employees into groups based on roles, departments, or needs for targeted messaging.

Honest and transparent messaging to build trust and engagement.

Leveraging tools to streamline routine messaging and workflows.