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Customer engagement platform
The customer engagement platform your brand owns
Customer attention is scattered across more channels every year, and rented reach gets more expensive. tchop™ gives your customers one branded place to read, discuss, and participate, with AI agents doing the heavy lifting and your team in control of the relationship.
Request your free branded community app
Challenges
Why most customer engagement never becomes a relationship
Campaign automation optimises sends, not belonging. Customers get more messages than ever and still have no place where the brand relationship actually lives.
Challenges
Why most customer engagement never becomes a relationship
Campaign automation optimises sends, not belonging. Customers get more messages than ever and still have no place where the brand relationship actually lives.
Challenges
Why most customer engagement never becomes a relationship
Campaign automation optimises sends, not belonging. Customers get more messages than ever and still have no place where the brand relationship actually lives.
Rented attention
Social reach depends on algorithms you do not control, and the audience data stays with the platform.
One-way campaigns
Email and ads talk at customers. There is no space where customers talk back, or to each other.
Tool sprawl
CRM, newsletter, social, and events run in separate tools, and no one owns the full relationship.
tchop™ for Brands
tchop™ for Brands
One hub for content, community, and customer engagement
One hub for content, community, and customer engagement
Give customers a branded destination the algorithm cannot bury: product stories, expert content, and customer conversations behind one login your brand owns.
Give customers a branded destination the algorithm cannot bury: product stories, expert content, and customer conversations behind one login your brand owns.
Agentic communication workflows
Agentic communication workflows
Smart content management and curation tools
Smart content management and curation tools
AI-powered engagement drivers
AI-powered engagement drivers
Certified, secure and compliant technology
Certified, secure and compliant technology
Web and mobile apps
Reach your teams anytime, anywhere with a premium branded experience across web, mobile app and email.
Web and mobile apps
Reach your teams anytime, anywhere with a premium branded experience across web, mobile app and email.
Web and mobile apps
Reach your teams anytime, anywhere with a premium branded experience across web, mobile app and email.
Seamless integration
Integrate existing tools and platforms to centralize all internal communications into a single front door platform.
Seamless integration
Integrate existing tools and platforms to centralize all internal communications into a single front door platform.
Seamless integration
Integrate existing tools and platforms to centralize all internal communications into a single front door platform.
Engagement drivers
Comments, surveys, user-generated content and more to boost customer engagement and participation.
Engagement drivers
Comments, surveys, user-generated content and more to boost customer engagement and participation.
Customer engagement features
What a customer engagement platform does
Content, conversations, and participation in one branded app your customers choose to open.
Customer engagement features
What a customer engagement platform does
Content, conversations, and participation in one branded app your customers choose to open.
Customer engagement features
What a customer engagement platform does
Content, conversations, and participation in one branded app your customers choose to open.
Opted-in customer push
Opted-in customer push
Opted-in customer push
Launch news and how-to content reach customers who chose your app, above the noise of a crowded inbox.
Launch news and how-to content reach customers who chose your app, above the noise of a crowded inbox.
Launch news and how-to content reach customers who chose your app, above the noise of a crowded inbox.
Customer community
Customer community
Owners help owners: customers swap setups, answer each other’s questions, and stay close to the brand between purchases.
Owners help owners: customers swap setups, answer each other’s questions, and stay close to the brand between purchases.
Always-on brand content
Always-on brand content
Always-on brand content
Product guides, expert series, and campaign content flow into curated feeds, so the app stays fresh without daily manual publishing.
Product guides, expert series, and campaign content flow into curated feeds, so the app stays fresh without daily manual publishing.
Product guides, expert series, and campaign content flow into curated feeds, so the app stays fresh without daily manual publishing.
Voice-of-customer polls
Voice-of-customer polls
Voice-of-customer polls
Test the next product name or feature priority with the customers most invested in the answer.
Test the next product name or feature priority with the customers most invested in the answer.
Test the next product name or feature priority with the customers most invested in the answer.
CRM & loyalty integrations
CRM & loyalty integrations
CRM & loyalty integrations
The platform plugs into your CRM, newsletter, and loyalty stack, adding first-party engagement data your campaigns can use.
The platform plugs into your CRM, newsletter, and loyalty stack, adding first-party engagement data your campaigns can use.
The platform plugs into your CRM, newsletter, and loyalty stack, adding first-party engagement data your campaigns can use.
First-party analytics
First-party analytics
First-party analytics
Every open, read, and reply becomes first-party data in your dashboard, not an estimate rented from an ad platform.
Every open, read, and reply becomes first-party data in your dashboard, not an estimate rented from an ad platform.
Every open, read, and reply becomes first-party data in your dashboard, not an estimate rented from an ad platform.
Engagement drivers
Engagement drivers
Owned habit loops, not rented reach
Owned habit loops, not rented reach
tchop™ brings the mechanics customers know from social apps into a customer engagement platform your brand controls: feeds, follows, and push without an auction for attention.
tchop™ brings the mechanics customers know from social apps into a customer engagement platform your brand controls: feeds, follows, and push without an auction for attention.
Perfect for small teams with limited resources
Perfect for small teams with limited resources
User retention patterns powered by AI
User retention patterns powered by AI
Empower users to contribute content easily
Empower users to contribute content easily
Foster likes, comments and discussions in chats
Foster likes, comments and discussions in chats
Personalised messaging
Personalise customer notifications based on behaviour, with AI-powered features to re-engage inactive customers.
Personalised messaging
Personalise customer notifications based on behaviour, with AI-powered features to re-engage inactive customers.
Threads, comments, likes and replies
Facilitate threads, comments, likes, and replies around any content, fostering connections and giving customers a voice.
Threads, comments, likes and replies
Facilitate threads, comments, likes, and replies around any content, fostering connections and giving customers a voice.
User generated content
Allow customers to contribute and post content through the app from wherever they are, similar to popular social apps.
User generated content
Allow customers to contribute and post content through the app from wherever they are, similar to popular social apps.
Push notifications
Reach out to all users or certain groups with push notifications that can link to any content or conversation
Push notifications
Reach out to all users or certain groups with push notifications that can link to any content or conversation
Dynamic chat groups
Create public or private chat groups for real-time discussions or use read-only groups as highly diversified news feeds.
Dynamic chat groups
Create public or private chat groups for real-time discussions or use read-only groups as highly diversified news feeds.
Smart user retention
Leverage AI to re-engage customers when they become inactive, improving retention.
Smart user retention
Leverage AI to re-engage customers when they become inactive, improving retention.
Integrate social media
Automatically bring in your social media content, boosting internal influencers and ambassadors.
Integrate social media
Automatically bring in your social media content, boosting internal influencers and ambassadors.
Enterprise SSO
Connect any enterprise SSO via OpenID or SAML easily to control access, rights and permissions within your app.
Enterprise SSO
Connect any enterprise SSO via OpenID or SAML easily to control access, rights and permissions within your app.
Live video
Use audio and video formats, including live video, to deliver modern, engaging content, with easy podcast integration.
Live video
Use audio and video formats, including live video, to deliver modern, engaging content, with easy podcast integration.
Reach
Reach your customers wherever they are
Your content reaches customers on the phones they already carry, through push notifications and personalised feeds. No algorithm in between, no rented attention.
Reach
Reach your customers wherever they are
Your content reaches customers on the phones they already carry, through push notifications and personalised feeds. No algorithm in between, no rented attention.
Reach
Reach your customers wherever they are
Your content reaches customers on the phones they already carry, through push notifications and personalised feeds. No algorithm in between, no rented attention.
Your brand’s own channel
Content, community, and service links in one branded app, independent of feed algorithms and ad prices.
Individually relevant
AI agents pick the stories and offers each customer actually opens, learning from behaviour only you can see.
Push by customer group
Loyal customers preview the launch first; new customers get the getting-started series.
From campaign to community
Campaigns end, the app stays: one feed keeps the relationship warm between launches.
Fully on brand
Fully on brand
A premium experience in your own look&feel
Customise the app in every detail: colours, fonts, icons, but also navigation, structure or onboarding. It fully fits your brand and your requirements.
Your logo, colours and typography
Your logo, colours and typography
Your brand on user's home & lock screen
Your brand on user's home & lock screen
Your icon on your customers' home screen
Your icon on your customers' home screen
Web app in the same look and feel
Web app in the same look and feel
White-label, so the app carries your brand
Your logo, your colours, your name in the App Store and Play Store. Customers open your brand’s own channel, one no platform can reprice.
Launch in 8 to 12 weeks, not a multi-year project
Configuration instead of custom development. Most brands are live in 8 to 12 weeks, with feeds and community mapped to the customer journey.
How tchop compares
Most customer engagement tools automate campaigns at people. Here is where an owned engagement platform is different.
| Capability | tchop | Martech / CRM suites (Braze, HubSpot) | Community tools (Circle) |
|---|---|---|---|
| Owned community, not campaign sends | Yes | Campaigns | Yes |
| Fully white-label native mobile apps | Yes | No | Add-on tier |
| Editorial feeds plus community in one | Yes | No | Community only |
| Push notifications your customers opted into | Yes | Email-first | Basic |
| AI agents for curation and engagement | Yes | Campaign AI | Basic AI |
| Enterprise security, SSO, roles | Yes | Yes | Limited |
| GDPR + EU-sovereign hosting option | Yes | Varies | Varies |
| Time to launch | 8-12 weeks | Months | Instant page |
Case studies
See the customer engagement platform in use
Leading enterprises and publishers use tchop™ to engage thousands of users daily
Case studies
See the customer engagement platform in use
Leading enterprises and publishers use tchop™ to engage thousands of users daily
Case studies
See the customer engagement platform in use
Leading enterprises and publishers use tchop™ to engage thousands of users daily
Testimonials
Loved by enterprises and publishers
Learn what our clients have to say about our platform.
David Musiol
Managing Director, FRASER
"With many years of experience in the space, I can confidently say that tchop is the best community solution we’ve used."
Linda Mavius
Internal Communications, AOK Plus
"More than 95% of our employees use our apps everyday with many posting, commenting and actively engaging on the platform."
Pascal Weiss
Head of RUHR24.de
"Finding an app framework that is optimized for user retention was challenging, but tchop delivered beyond our expectations."
Robin Halm
Chief Editor, KomPart
"With tchop we have found the perfect partner to roll out a new generation of internal communication within the AOK."
Ralf Walter
Head of Online, DOMRADIO
"Thanks to tchop, we have created a great place where our audience finds all our news and shows in one exciting feed."
Frank Ohlsen
Managing Director, CodeRed
"The user-friendly interface and powerful engagement features of tchop save us hours of work each week."
Testimonials
Loved by enterprises and publishers
Learn what our clients have to say about our platform.
David Musiol
Managing Director, FRASER
"With many years of experience in the space, I can confidently say that tchop is the best community solution we’ve used."
Linda Mavius
Internal Communications, AOK Plus
"More than 95% of our employees use our apps everyday with many posting, commenting and actively engaging on the platform."
Pascal Weiss
Head of RUHR24.de
"Finding an app framework that is optimized for user retention was challenging, but tchop delivered beyond our expectations."
Robin Halm
Chief Editor, KomPart
"With tchop we have found the perfect partner to roll out a new generation of internal communication within the AOK."
Ralf Walter
Head of Online, DOMRADIO
"Thanks to tchop, we have created a great place where our audience finds all our news and shows in one exciting feed."
Frank Ohlsen
Managing Director, CodeRed
"The user-friendly interface and powerful engagement features of tchop save us hours of work each week."
Testimonials
Loved by enterprises and publishers
Learn what our clients have to say about our platform.
David Musiol
Managing Director, FRASER
"With many years of experience in the space, I can confidently say that tchop is the best community solution we’ve used."
Linda Mavius
Internal Communications, AOK Plus
"More than 95% of our employees use our apps everyday with many posting, commenting and actively engaging on the platform."
Pascal Weiss
Head of RUHR24.de
"Finding an app framework that is optimized for user retention was challenging, but tchop delivered beyond our expectations."
Robin Halm
Chief Editor, KomPart
"With tchop we have found the perfect partner to roll out a new generation of internal communication within the AOK."
Ralf Walter
Head of Online, DOMRADIO
"Thanks to tchop, we have created a great place where our audience finds all our news and shows in one exciting feed."
Frank Ohlsen
Managing Director, CodeRed
"The user-friendly interface and powerful engagement features of tchop save us hours of work each week."
Want to test your app for free?
Experience the power of tchop™ with a free, fully-branded app for iOS, Android and the web. Let's turn your audience into a community.
Request your free branded app
Want to test your app for free?
Experience the power of tchop™ with a free, fully-branded app for iOS, Android and the web. Let's turn your audience into a community.
Request your free branded app
Want to test your app for free?
Experience the power of tchop™ with a free, fully-branded app for iOS, Android and the web. Let's turn your audience into a community.
Request your free branded app
Customer Engagement FAQ's
Frequently Asked Questions
What is a customer engagement platform?
A customer engagement platform is software that gives your customers one branded place to read, discuss, and participate, so reach turns into direct relationships. Unlike martech suites that automate campaigns, it builds an owned community around your brand.
How is tchop different from martech suites like Braze or HubSpot?
Martech suites push campaigns at customers through email and ads. tchop gives customers a branded app and community they choose to open, with feeds, push notifications, and conversations you own. Many teams run both: the CRM for campaigns, tchop for the relationship.
Why owned engagement instead of social media?
On social platforms the algorithm decides who sees your content and the platform owns the audience. An owned customer engagement platform gives you the direct channel: your app, your data, your relationship.
Who uses tchop for customer engagement?
Brands, media companies, associations, and membership organisations. Ruhr24 built fan communities for two German football clubs on tchop.
How long does it take to launch?
tchop launches in 8 to 12 weeks, about 10x faster and cheaper than custom app development. Start fast, then build out strategically.
Is tchop GDPR-compliant?
Yes. tchop is GDPR-compliant, with the option for EU-sovereign hosting, SSO, and enterprise roles and permissions.
Customer Engagement FAQ's
Frequently Asked Questions
What is a customer engagement platform?
A customer engagement platform is software that gives your customers one branded place to read, discuss, and participate, so reach turns into direct relationships. Unlike martech suites that automate campaigns, it builds an owned community around your brand.
How is tchop different from martech suites like Braze or HubSpot?
Martech suites push campaigns at customers through email and ads. tchop gives customers a branded app and community they choose to open, with feeds, push notifications, and conversations you own. Many teams run both: the CRM for campaigns, tchop for the relationship.
Why owned engagement instead of social media?
On social platforms the algorithm decides who sees your content and the platform owns the audience. An owned customer engagement platform gives you the direct channel: your app, your data, your relationship.
Who uses tchop for customer engagement?
Brands, media companies, associations, and membership organisations. Ruhr24 built fan communities for two German football clubs on tchop.
How long does it take to launch?
tchop launches in 8 to 12 weeks, about 10x faster and cheaper than custom app development. Start fast, then build out strategically.
Is tchop GDPR-compliant?
Yes. tchop is GDPR-compliant, with the option for EU-sovereign hosting, SSO, and enterprise roles and permissions.
Customer Engagement FAQ's
Frequently Asked Questions
What is a customer engagement platform?
A customer engagement platform is software that gives your customers one branded place to read, discuss, and participate, so reach turns into direct relationships. Unlike martech suites that automate campaigns, it builds an owned community around your brand.
How is tchop different from martech suites like Braze or HubSpot?
Martech suites push campaigns at customers through email and ads. tchop gives customers a branded app and community they choose to open, with feeds, push notifications, and conversations you own. Many teams run both: the CRM for campaigns, tchop for the relationship.
Why owned engagement instead of social media?
On social platforms the algorithm decides who sees your content and the platform owns the audience. An owned customer engagement platform gives you the direct channel: your app, your data, your relationship.
Who uses tchop for customer engagement?
Brands, media companies, associations, and membership organisations. Ruhr24 built fan communities for two German football clubs on tchop.
How long does it take to launch?
tchop launches in 8 to 12 weeks, about 10x faster and cheaper than custom app development. Start fast, then build out strategically.
Is tchop GDPR-compliant?
Yes. tchop is GDPR-compliant, with the option for EU-sovereign hosting, SSO, and enterprise roles and permissions.
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