Compliance with the European Digital Services Act (DSA)

At tchop, we are proud to confirm our full compliance with the European Digital Services Act (DSA) – a key piece of EU legislation that sets clear responsibilities for digital services to ensure a safer and more transparent online environment.

What is the Digital Services Act (DSA)?

The Digital Services Act is part of the European Union’s digital strategy, aimed at creating a safer digital space where the fundamental rights of users are protected. It came into force in 2024 and applies to all digital platforms that offer services to EU users – whether they are based in the EU or not.

Key objectives of the DSA include:

• Increasing transparency and accountability of online platforms

• Preventing the spread of illegal content

• Giving users more control over what they see

• Strengthening content moderation processes

• Enhancing cooperation with national authorities

How tchop complies

We have implemented all necessary measures to fully comply with the DSA, including:

• Providing accessible terms of service in all apps outlining our (and respectivelly your) policies on content moderation and user behavior

• Transparent reporting and notice mechanisms for illegal content or rule violations

• Robust moderation tools for community managers to manage user-generated content effectively

• Easy access to appeal processes for users in case of moderation decisions

• Comprehensive data privacy and protection policies aligned with both DSA and GDPR regulations

User can report illegal content or give general feedback on any piece of content within your community. You can define distinctive processes for both kinds of report, making sure that the right teams and departments can handle all incoming reports efficiently.

What this means for our clients

Whether you're based in the European Union or elsewhere, DSA compliance provides multiple benefits:

• Legal peace of mind: EU-based clients can rest assured that using tchop helps them meet their own regulatory obligations.

• User trust and safety: Your audience can enjoy a platform designed around transparency, fairness, and safety.

• Future-proof operations: As global digital regulations evolve, our proactive approach ensures long-term platform sustainability.

• Enhanced moderation tools: Built-in features help you maintain a healthy, respectful community aligned with modern legal standards.

A global standard

While the DSA is an EU law, its principles are increasingly seen as a global benchmark for responsible digital services. By complying with the DSA, we are not just meeting legal requirements in Europe—we're leading the way in building a better, safer internet for all users, everywhere.

If you have any questions about our compliance or how it supports your organization, feel free to reach out to our team.