User Roles, Rights, and Permissions

A successful organization thrives on collaboration—and tchop makes it easy to manage your team with flexible user roles and permissions. You can manage all users in your organization and control what each user can access and do within different channels.

With our role-based system, you decide who can do what in your apps or your editorial dashboard.

⚠️ Note: Think of roles as user groups. Administrators can assign users to specific roles per channel and define the permissions for each role.

User Roles Explained

Users with access to the editorial dashboard:

• Organization Administrator
  Has full access to everything across your organization. Can manage all channels, users, and send push notifications to all users. This role has fixed permissions that cannot be changed.

• Channel Administrator
  Can manage all content and settings within a specific channel: posts, integrations, push notifications, users, chats, and more. Organization admins can customize this role’s permissions via the dashboard.

• Editor
  Can manage and create content within a specific channel, including integrations. Editors can be assigned flexible permissions by an Organization Administrator.

Users without access to the editorial dashboard:

• Editor Limited
  A contributor who cannot access the backend dashboard. If you want, such user can post content in selected mixes of the app. Ideal for contributors like “reader reporters” or influencers. Additional permissions can be granted.

• Reader
  The most basic role. Readers cannot access the dashboard. They can only post in mixes where permission has been granted by curators (admins or editors).

Permissions Management

tchop offers a permission matrix, that allows you to assign detailed rights to the above mentioned roles on a granular level. Organization administrators can control the rights of channel admins, editors, limited editors, and readers across the following categories:

Content management

• Create/manage own mixes:
  Allows users to create and manage their own Mixes. They cannot manage Mixes created by others.

• Manage mixes by others:
  Grants access to manage Mixes created by other users.

Push notifications

• Send push messages:
  Users can send push notifications and in-app messages via the channel dashboard.

User management

• Add curators (admins/editors):
  Allows adding new curators within a channel. Cannot delete users.

• Add readers (Limited editors/readers):
  Allows adding new readers. Cannot delete users.

• Delete curators:
  Can delete existing curators. Cannot add new ones.

• Delete readers:
  Can delete existing readers. Cannot add new ones.

Chat

• Direct chat with organization admins:
  Users can start 1:1 chats with Org Admins via the app.

• Direct chat with editors:
  Users can chat with Admins or Editors within the same channel.

• Direct chat with organization curators:
  Users can chat across channels with curators from the same organization.

• Direct chat with channel readers:
  Users can chat with Limited Editors or Readers in the same channel.

• Direct chat with organization readers:
  Users can chat with readers across different channels.

• Create group chats on channel level:
  Allows users to create group chats within a channel via the dashboard.

This flexible role and permission system ensures full control over your organization’s content, users, and interactions—while keeping everything secure and efficient.

Need help setting up roles or permissions? Contact our support team anytime.