🧑🏼‍🚒 Community Moderation

A thriving community depends on trust, respect, and safety. Effective moderation helps protect these values — ensuring that discussions remain constructive, inclusive, and aligned with your community guidelines.

At tchop, we provide a full set of moderation tools and automations that make it easy for your team to review, manage, and control content and user activity across all channels, comments, and chats.

Why moderation matters

Moderation is essential for:

• Maintaining healthy, respectful dialogue

• Protecting your users from abuse, spam, or harmful content

• Complying with legal obligations, such as the EU Digital Services Act (DSA)

• Building a trusted environment that encourages participation

Whether you run an internal employee platform or a public community — consistent, transparent moderation helps your members feel safe and valued.

Moderation features built in

Your administrators and editors always retain full control over all content on the platform. They can edit, hide, or delete any post, comment, or chat message directly — in real time and with one click.

This ensures that inappropriate or incorrect content can be removed immediately without waiting for a backend process or update.

Every piece of content — whether a post, comment, or chat message — can be hidden or permanently deleted with a single action.
Hidden content remains invisible to end users but can still be reviewed internally if needed.

This workflow supports fast moderation during live events or active discussions where timing is key.

🚨 Report abuse (DSA-compliant)

tchop includes a fully complianet, built-in “Report Abuse” feature that allows users to flag inappropriate or harmful content directly within the app.

• Reports are handled in accordance with the EU Digital Services Act (DSA).

• Admins can view, track, and resolve reports transparently via the dashboard.

• Each report includes user, timestamp, and content details for easy follow-up.

This feature ensures compliance and helps you respond quickly to user concerns.

Comment moderation feed

Inside the admin dashboard, you’ll find a dedicated Comment feed — a streamlined view where editors and admins can:

• Review all comments across channels in one place

• Approve, hide, or delete messages directly

• Filter by user, date, or moderation status

This makes it easy to keep discussions safe, even in large, active communities.

AI-powered moderation

Our AI moderation system helps you automatically detect and manage harmful or inappropriate content — before it becomes a problem.

• Automatically review and flag suspicious messages or comments

• Hide harmful content instantly

• Notify your moderation team for human review

AI moderation saves time, reduces manual workload, and helps maintain a positive community tone at scale.

Integration with third-party tools

Already using an external moderation platform such as Conversario or another review tool?
No problem — tchop can export all comments and messages to external moderation systems, so you have everything in one central dashboard.

This enables consistent workflows and compliance reporting across multiple platforms.

User management & moderation

Moderation isn’t just about content — it’s also about managing behavior. You can:

• change user roles and permissions at any time

• suspend or ban users who violate community rules

• automatically block email and IP addresses of banned users to prevent re-entry

This ensures that serious violations can be addressed immediately and effectively.

Summary

The tchop moderation system gives you all the tools you need to create and maintain a safe, engaging, and compliant community environment.

With powerful admin controls, AI assistance, and DSA-compliant reporting, you can:

✅ Keep discussions respectful
✅ Act on reports quickly and transparently
✅ Automate harmful content detection
✅ Integrate moderation into your existing workflows