For how long do I need to make a contract with tchop?
Enterprise clients usually sign a contract for a minimum of one year. After one year they can flexibly cancel with a three months period. The minimum term covers our investment in helping you to get started successfully. We want to support our clients as much as possible, helped by the experience of many other launches, so we are ready to invest in your success.
How can I customize the native apps myself?
Soon it will be possible for you to pull the code of both apps (iOS and Android) at any time from our repository, compile your own apps, play around with it or customize it the way you like. The code is built in a modular way, which means you can use our backend module and easily focus on the user experience in the front end. You can create amazing content based apps for your employees or customers within days. Focus on content and UX, the rest is ready to go out of the box.
How can I control who can read what I am publishing? Or who can chat with others?
Our platform offers a user management system that gives you full control: you can invite other curators or just readers. You decide who can read and follow your content, stories and news. This makes it a perfect platform for employee communication or other closed user groups where privacy is important. But on the basis of our API you can of course also create your very own app with your own design, done easily with our open source code (SWIFT 3), available soon. We will notify you as soon as it is ready. It’s all up to you!
What can I do with the API and the data?
We provide a secure RESTful-API that makes the integration in any other digital website or app very easy. It's your content and data and we're giving you full control over its distribution. You are free to go multichannel: use our native mobile apps and integrate all contents, for instance, into your intranet or website, as a stream or as an overview page. Our approach is device and channel agnostic.
What’s inside the Enterprise Plan and how much does it cost?
The Enterprise Plan is the ultimate full service solution that takes away all the technical challenges from you. You get to create your very own app with your own design, the look and feel that you want, and don't have to deal with app deployment or updates. We will help you to choose the best strategy to kickstart your mobile content communication. Get in touch with us and we will make you an offer within 48 hours.
Does tchop provide any personal or technical support?
Our free plan offers basic email and knowledge base support. The Enterprise Plan offers priority email and developer support for the setup of our native apps. You receive a full enterprise SLA that will cover all needs. Also there will be a dedicated senior support person taking care.
What is the difference between tchop and other content management systems?
Usually content management systems (CMS) are created around a dedicated output channel and are complex and expensive in setup and handling. A lot of people love content, but we don't know many who enjoy the way traditional content management systems are built. We focus on efficiency, user experience and a device agnostic approach, because we have built in most of the content models and logics which you, in other systems, have to develop and set up yourself. With tchop everybody can easily curate, edit, distribute and provide content with a cool user experience to your target group within minutes.
No coding, no IT integration - just focus on content and your users.